AI Chatbot Development

Chatbots that resolve,
not just reply.

We build LLM-powered chatbots and voice assistants grounded in your knowledge base — resolving queries, capturing leads, and escalating intelligently. Across web, WhatsApp, Slack, and voice.

LLM-powered Omnichannel Human handoff
42%
Avg Ticket Deflection
24/7
Always-On Support
350+
AI Systems Delivered
Chatbot Capabilities
Production-ready
Intent & NLU95%
RAG Knowledge93%
Omnichannel90%
Human Handoff92%
Web
WhatsApp
Slack
Voice
💬 Conversational AI
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What We Build

Conversational AI That Works

Chatbots and assistants that understand intent, answer accurately, and act on your systems.

🎧

Customer Support Bots

LLM bots grounded in your help center that resolve common queries and deflect tickets 24/7.

📚

RAG Knowledge Assistants

Assistants that answer from your docs and policies with citations — accurate, never guessing.

🎯

Lead Generation Bots

Conversational flows that qualify visitors, capture intent, and book meetings automatically.

🎙️

Voice Assistants

Speech-enabled bots for IVR and voice channels with natural turn-taking and intent handling.

🔀

Omnichannel Deployment

One brain across web, WhatsApp, Slack, Messenger, and in-app — consistent everywhere.

🤝

Human Handoff

Seamless escalation to live agents with full context when the bot reaches its limits.

Our Process

From conversation design to launch in 5 steps

A proven methodology for chatbots that feel natural and actually resolve user problems.

  1. 1

    Conversation Design

    Map intents, flows, and edge cases around the outcomes users actually want.

  2. 2

    Knowledge Ingestion

    Index your docs, FAQs, and policies into a retrieval-ready knowledge base.

  3. 3

    Bot Development

    Build NLU, RAG, and integrations with your CRM, ticketing, and backend.

  4. 4

    Test & Tune

    Evaluate on real conversations, tune accuracy, and add safety guardrails.

  5. 5

    Deploy & Optimize

    Launch omnichannel with analytics and continuous improvement loops.

Our Toolkit

Modern Conversational AI Stack

LLM-native bots with the right channels, tooling, and guardrails for your business.

LLMs & NLU

GPT-4oClaudeLlama 3RasaDialogflow

Orchestration

LangChainLlamaIndexBotpressSemantic Kernel

Channels

WhatsAppSlackMessengerWeb WidgetTwilio Voice

Integrations

ZendeskSalesforceHubSpotIntercomREST APIs
Industry Use Cases

Chatbots Delivering Measurable ROI

Conversational AI shipped across support, sales, healthcare, and e-commerce.

SaaS

Support Deflection Bot

RAG support bot that deflected 42% of tickets and cut first-response time to seconds.

RAGSupport
E-commerce

Shopping Assistant

Product-finder bot that lifted conversion 18% and reduced cart abandonment.

Sales
Healthcare

Appointment Assistant

HIPAA-aware bot handling scheduling and triage across web and WhatsApp.

VoiceHIPAA
BFSI

Banking FAQ Bot

Secure assistant answering account and product questions with human handoff.

RAG
Real Estate

Lead Qualification Bot

Conversational flow qualifying buyers and booking 30% more viewings.

Lead Gen
Education

Student Helpdesk

Multilingual assistant resolving admissions and course queries 24/7.

Omnichannel
Client Stories

Trusted by Teams Shipping AI

Real results from teams who needed chatbots that resolve, not frustrate.

AndolaSoft has been a valued partner providing excellent customer service. Issues are handled in a timely manner and a positive resolution is always the outcome.
AN
AuditNet
Financial Services
They are more than half the cost, they have a can-do attitude, and they are responsive, timely, and easy to work with.
EC
Enterprise Client
Technology
The Andolasoft team is hardworking, dedicated and professional. The technical leadership is a superior value to any other developers.
PL
Product Leader
SaaS
FAQ

Frequently Asked Questions

AI chatbot development is building conversational systems powered by LLMs and NLU that understand user intent, answer from your knowledge base, perform actions in your systems, and escalate to humans when needed.

Ready to launch your AI chatbot?

Book a free consultation and we will design a chatbot that resolves your top queries — no jargon, no obligation.